Manager Customer Service
14 January 2021
Amsterdam
1 reacties
gesloten
Management (Interim)
Helpdesk
Are you an independant contractor
Do you have vast experience manageing o2c processes within customer service
Over onze klant
Our client is one of the world's leading consumer goods companies.
Taken en verantwoordelijkheden
Lead Customer Service activities to deliver high level service to the customer e.g. OTIF, free of damage, and accurate transaction.
(Re)define, analyse and improve KPI's
Develop methods, procedures, systems, and analytically tools to manage and improve current standards.
Implement strategic action plans in cooper...
Do you have vast experience manageing o2c processes within customer service
Over onze klant
Our client is one of the world's leading consumer goods companies.
Taken en verantwoordelijkheden
Lead Customer Service activities to deliver high level service to the customer e.g. OTIF, free of damage, and accurate transaction.
(Re)define, analyse and improve KPI's
Develop methods, procedures, systems, and analytically tools to manage and improve current standards.
Implement strategic action plans in cooper...
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Opleidingsniveau
HBO
Werkervaring
3 jaar
Vakgebieden
Management (Interim)
Helpdesk
Uurtarief
In overleg te bepalen
Regio
Noord-Holland
Standplaats
Amsterdam
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